Bharatt Mall – Frequently Asked Questions (FAQs)
1. What is Bharatt Mall?
Bharatt Mall is an online shopping platform where you can explore and order a wide variety of products at affordable prices. We use a dropshipping model, which means your order is shipped directly from our trusted suppliers to your doorstep.
2. How does ordering work?
Simply browse our products, add your desired items to the cart, and complete checkout. Once your order is placed, we process it with our supplier, and they ship it straight to you.
3. How long does delivery take?
Since we work with multiple suppliers worldwide, delivery usually takes 7–15 business days. Some products may arrive earlier depending on location and availability. You will receive tracking details once your order ships.
4. How can I track my order?
Once your order is dispatched, you will receive a tracking link via email or WhatsApp (if provided). You can track your package in real time.
5. Do you charge for shipping?
Most products on Bharatt Mall come with free shipping. If there’s a shipping fee, it will be clearly mentioned at checkout.
6. Can I return or exchange a product?
Yes! If you receive a defective, damaged, or wrong product, you can request a return or replacement within 7 days of delivery. Please refer to our Return Policy page for detailed steps.
7. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and other secure online payment methods. Cash on Delivery (COD) may be available on select products.
8. Why are delivery times longer than local stores?
Since we work with international suppliers, your product comes directly from the manufacturer to reduce middleman costs. This helps us keep prices low while ensuring product variety.
9. Are my payments secure?
Absolutely. We use encrypted payment gateways to ensure your personal and payment information is 100% secure.
10. How can I contact Bharatt Mall for support?
You can reach us through our Contact Us page, email us at support@bharattmall.com, or message us via WhatsApp for quick assistance.